Smile Camera Support

Smile Camera Support 

Frequently Asked Questions

Q How do I charge my KODAK SMILE Instant Print Digital Camera? 

A To charge the battery, you will have to plug the provided micro USB cable into any wall adapter rated at 1 amp (not included). We do not recommend using a computer or laptop to charge the KODAK SMILE because it will significantly increase the charging time.

Q Can you choose when to print or does the camera print automatically?

A Every time you take a picture, you can preview it on the LCD screen. Feel free to add a border or filter before pressing the print button.

Q Is any type of paper compatible with this camera?

A The KODAK SMILE was designed to work only with KODAK ZINK Photo Paper. Other papers may be incompatible with this product.

Q How many sheets can I put in at once?

A You can load 10 sheets (one 10-pack) of KODAK ZINK Photo Paper at one time. Please see the section on Inserting Photo Paper in your full user guide to ensure paper is being loaded correctly (user guide can also be found here).

Q Does the camera's printer print pictures from other devices?

A The KODAK SMILE Instant Print Digital Camera only prints the pictures you take from the camera itself or from an inserted microSD™ card. It does not connect to other devices.

Q What memory cards can be used with my KODAK SMILE?

A The KODAK SMILE accepts microSD™ cards and flash memory cards from all brands, up to 256GB.

Q Is a microSD™ card required for this camera?

A The camera includes internal memory to store up to three (3) images. If you want to save additional photos or store them on a computer, you will need to have a microSD™ card in your camera while you take your pictures.      

Q How do I turn on the flash for my camera?

A The flash can be turned on, off, or set to auto mode from the camera’s settings menu.

Q How do I reset the device?

A Use a pin to press the reset button, located next to the charging port.

Q Why are my photos blank when they print?

A The KODAK ZINK Photo Paper may have been loaded upside-down. When loading the paper, ensure that the blue calibration sheet is at the bottom, and the rest of the paper is facing with the glossy side up.

OR

The paper may have been pushed too deeply inside the device. Remove the paper and replace it gently inside the compartment.


Customer Service
U.S.: kodak@camarketing.com, 844-516-1539
International: kodakintl@camarketing.com, 844-516-1540

The Kodak trademark, logo and trade dress are used under license from Kodak. PRINTOMATIC is a trademark of C&A IP Holdings, LLC in the U.S., the European Union and the United Kingdom. ZINK, Zero Ink, and the ZINK logo are trademarks of ZINK Holdings, LLC, registered in the U.S. and other countries. microSD is a trademark of SD-3C LLC in the U.S. and/or other countries. All other products, brand names, company names and logos are trademarks of their respective owners, used merely to identify their respective products, and are not meant to connote any sponsorship, endorsement or approval.

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